She served as president of Walt Disney Parks & Resorts
in the United States and France. She was named to the position on August 7,
2006, replacing Al Weiss, who had been promoted to president of worldwide
operations for Walt Disney Parks and Resorts in November 2005.
Crofton joined Disney in 1977 as a marketing manager with
Vista-United Telecommunications, a company subsidiary that provided
telecommunication services to the Florida resort. After a brief period away
from the organization, she re-joined Vista-United in 1981 as operations
manager. In 1984, she became manager of The Golf Resort (later called The
Disney Inn), a hotel that is now Shades of Green, a military resort operated by
the U.S. Department of Defense at Walt Disney World Resort.
Crofton later became the resort's vice president of human
resources and spent five years as senior vice president of human resources and
organizational improvement. In 2002 she was promoted to executive vice president
of human resources for Walt Disney Parks and Resorts, the division of The Walt
Disney Company that operates its theme parks, resort hotels, cruise line and
other vacation businesses worldwide.
Crofton was promoted to her last position, which includes
oversight of Disneyland and Disneyland Paris, in wake of the retirement of Al
Weiss, president of worldwide operations for all of Disney parks and resorts.
She is getting part of his duties. Crofton’s promotion was announced on July 5
by the Orlando Sentinel. Previously, she was the president of Walt Disney
World. She was succeeded by George Kalogridis.
It was announced January 9, 2013, Crofton would be stepping
down from her post to become president of Walt Disney Parks and Resorts
Operations, U.S. and France.
On December 9, 2014, it was announced that Crofton would be
retiring on June 1, 2015.
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